First, Matilda thought her managers mistreated her. However, seeing her other high scores, she understood that something must be wrong beyond her awareness. Thus, she decided to obtain feedback from her first line manager. This career talk initially hurt her feelings. Even though her manager frankly shared his thoughts, Matilda took offense to be labeled as judgemental. Taking this to her heart, she decided to discuss the situation with her trusted mentor, who advised her to obtain anonymous 360-degree feedback.